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Fastmarkets MyDesk help

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Fastmarkets platform help
    Dashboard Excel Add-In Mobile apps APIs
  • Logging in
  • Training
  • Events
  • Prices and methodology
  • Fastmarkets MyDesk help
    Getting Started with MyDesk Using MyDesk MyDesk advanced widgets Data available in MyDesk Troubleshooting
  • Administration
    Manage users Billing and invoices Banking and vendor registration
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Getting Started with MyDesk
  • Introduction to MyDesk
  • Book a training webinar
  • Login to MyDesk

Using MyDesk
  • Create a new layout in a MyDesk workspace
  • Searching for data in MyDesk
  • Viewing News in MyDesk
  • MyDesk - view Time Series
  • MyDesk - Alerts
  • MyDesk - My messages
  • Excel add in – MyDesk DDE Server
  • MyDesk Mobile

MyDesk advanced widgets
  • MyDesk - LME Averages Calculator
  • MyDesk - LME Indications & Ticker, the CME Ticker & the OTC Ticker
  • MyDesk - LME Forward Spread Calculator
  • MyDesk - LME Trades Downloads
  • MyDesk - LME Forward Curve Builder
  • MyDesk - LME Forward Curves

Data available in MyDesk
  • What exchange data is available in MyDesk

Troubleshooting
  • No historical data available in DDE Server
  • DDE Server not working
  • Why does MyDesk not give me the same price as my broker?
  • Why does a LME price seem out of the market for BID, ASK, HIGH, LOW
  • Why are the LME bid/ask so far off the market in my chart

Popular Articles

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  7. Fastmarkets Carbon
  8. Introduction to Fastmarkets APIs
  9. Login to the Dashboard

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