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We're not receiving emails - What SPF and DKIM records can be used in our DNS settings?

Written by Tom Berrett

Updated at June 30th, 2025

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Table of Contents

My company is not receiving welcome emails to reset passwords or access the Excel Add-in or the emails are being blocked by our email gateway filtering system at corporate as "bulk" mail. What SPF and DKIM records can be used in our DNS settings?

My company is not receiving welcome emails to reset passwords or access the Excel Add-in or the emails are being blocked by our email gateway filtering system at corporate as "bulk" mail. What SPF and DKIM records can be used in our DNS settings?

Customers experiencing email gateway filtering issues blocking the receipt of Fastmarkets welcome emails may wish to use the following SPF and DKIM codes in their systems: 

SPF: 
eu._netblocks.mimecast.com TXT             v=spf1 ip4:195.130.217.0/24 ip4:91.220.42.0/24 
ip4:146.101.78.0/24 ip4:207.82.80.0/24 ip4:213.167.81.0/25 ip4:213.167.75.0/25 
ip4:185.58.85.0/24 ip4:185.58.86.0/24 ~all 

DKIM: 
v=DKIM1;k=rsa;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCJA7X+yJIHzE46vgvqd6Z
OjYKsELgpMJWoYCEHpp5XM6mQnuSatv2TdaJ+mlEr+TEsddSdlWuoAN15TLT5vj8yny9n4hCSaXP
at4WnTbK01509/NWfr0Ra/JdjCrQoOjYRk4ImXB9ZTOizK7P3n9+eM/b/kJo2K1rnFv71uVthWQID
AQAB 

password reset email blocking email filtering

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