Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Excel Add-in security FAQs
Excel Add-in security FAQs
- Is it possible to create IP restrictions by User ID?
- What security protocols does the Add-in utilize?
- We're not receiving emails - What SPF and DKIM records can be used in our DNS settings?
- Does the Add-in encrypt traffic/data between the Add-in and Fastmarkets backend servers?
- Does the Add-in store any encrypted data on the users’ hard drive?
- Has the Add-in undergone any security testing?
- What ports does the Add-in communicate over?
- Where is the Add-in installed?
- How are new versions of the Add-in released to users?
- How can I configure ports and firewalls following download and login to the Excel Add-in to connect and retrieve reference data from Fastmarkets?