Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Become a customer
  • Contact Us
English (US)
US English (US)
JP Japanese
  • Home
  • Platform
  • Excel Add-In
  • Excel Add-in security FAQs

Does the Add-in encrypt traffic/data between the Add-in and Fastmarkets backend servers?

Written by Tom Berrett -RS

Updated at June 30th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Platform
    Dashboard Excel Add-In Mobile apps APIs
  • Log in
  • Training
  • Events
  • Prices and methodology
  • MyDesk
    Getting Started with MyDesk Using MyDesk MyDesk advanced widgets Data available in MyDesk Troubleshooting
  • Administration
    Manage users Billing and invoices Banking and vendor registration
  • Contact us
+ More

Table of Contents

Does the Add-in encrypt traffic/data between the Add-in and Fastmarkets backend servers?

Does the Add-in encrypt traffic/data between the Add-in and Fastmarkets backend servers?

Yes. All communication between the Excel Add-in and our Fastmarkets API’s/servers is encrypted over a TLS connection. This communication channel is TLS 1.2 compliant. 

encryption encrypt add-in encrypted connection secure data

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • What security protocols does the Add-in utilize?
  • We're not receiving emails - What SPF and DKIM records can be used in our DNS settings?
  • Is it possible to create IP restrictions by User ID?
  • Where is the Add-in installed?

Copyright 2025 – Fastmarkets.

Knowledge Base Software powered by Helpjuice

Expand