Installation information for technology teams
Table of Contents
Installation FAQ for technology teams
Are changes needed to our organization’s firewall?
The Fastmarkets platform requires access to the internet and includes the following:
- Fastmarkets Dashboard (desktop application)
- Fastmarkets Dashboard (via web browser)
- iPhone app
- Excel Add-in
In some organizations, security restrictions are put in place via firewall to block unrecognized requests to external services over the internet. If you think this may be the case with your organization, your IT team can set the firewall to allow access. This can be done in two ways – by restrictions on domain name or by IP range.
How do I restrict by domain name?
If restricting by domain name, please ask for the following to be whitelisted:
api.fastmarkets.com
auth.fastmarkets.com
auth.metalbulletin.com
datasolutions.fastmarkets.com
datasolutions.metalbulletin.com
dashboard.fastmarkets.com
How do I restrict by IP range?
Fastmarkets uses a third party (Imperva, formally known as Incapsula) to manage its edge network. If you wish to restrict by IP range, please refer to this document: https://support.incapsula.com/hc/en-us/articles/200627570-Whitelist-Incapsula-IP-addresses- Setting-IP-restriction-rules
Further help
Further help
If you have more questions or need further support please look at all the help content available on our Support Hub. If you can't find what you need and want to contact our support teams then Let’s get you some help.