Dashboard installation

Prerequisites: desktop and web versions

The Fastmarkets Dashboard is available via desktop application and the web.

If you are using Windows 10, we recommend you use the installed desktop application. If your operating system precedes Windows 10 or you would prefer to use the Dashboard web version, we recommend you use the latest version of Edge or Chrome. The Dashboard is no longer supported on Internet Explorer to ensure you receive the best experience and charting capabilities.

Please note: The installed version of the Dashboard is not yet supported on a Mac OS.

Downloading and installing the dashboard

You can download the latest edition of the Fastmarkets Dashboard desktop application by going here. You will be prompted to enter your username and password. To save time entering your details, tick the “Remember email” check box to remember your email address for future logins.

On the login screen you can select language preference (English or Chinese). This selection will default to the language of the user’s browser.

Then click the purple “Sign in” button.

If you are an existing Fastmarkets subscriber, you will log in using your Fastmarkets username and password. If you are a new user, your username is the email address associated with your account, and you should have received an email with instructions on how to set your password.  You may wish to check your junk email folder for email from hello@fastmarkets.com. 

If you are still not receiving the email please see I have not received a welcome email or a password reset email. 

Upon signing in, the Fastmarkets Dashboard installer will begin downloading through your browser. Once the download has finished, run the Fastmarkets Dashboard installer to complete the installation.

Accessing the web version of the dashboard

The web version of the Fastmarkets Dashboard can be accessed in your browser from the following URL: https://dashboard.fastmarkets.com. Again, we recommend you use the latest version of Chrome.

Logging into the dashboard

You should enter the same username and password you used to download the Fastmarkets Dashboard. Then click on the purple “Sign in” button.

As a first-time user of the Fastmarkets platform, you will be prompted to read and accept the Terms and Conditions, Privacy and Cookie policies. These will only appear again if any of them changes.

Language preference

On the login screen you can select language preference (English or Chinese). This selection will default to the language of the your browser. The language selected on the login screen will determine the language of the dashboard.

However, once logged in, you are able to change this any time by clicking on your user name in the top right hand corner and selecting the language switcher button in the main Setting dropdown.

Please note instructional buttons, Search and dates will be translated into Chinese, however, not all elements of pricing or descriptions or news articles are translated.

Synching between desktop and web versions or open workspaces

The Fastmarkets Dashboard provides the functionality to open workspaces in a new window outside of the workspace being used. To ensure changes you make are reflected in all versions or workspaces, please refer to the following:

Synchronizing between Dashboard desktop and web versions

To ensure any changes that are made in the Dashboard desktop version are reflected in the web version, please refresh your browser. To view or synchronize changes made to a workspace in the web version so they are reflected in the desktop application, please open a new or existing workspace and then return to the amended workspace.

Synchronizing between workspaces in the Dashboard and those opened in a new window

Any workspace opened in a new window outside of the Dashboard for use on another screen will automatically synchronize as changes are made.

Synchronizing between workspaces on duplicate browser tabs in the web version 

Any workspaces opened on duplicate browser tabs will require a refresh (press F5 on the keyboard or click the browser reload icon) to synchronize changes.