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I am unable to login to the Dashboard due to an error about the past or future followed by a series of numbers

Written by Tom Berrett -RS

Updated at August 5th, 2025

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You may experience the following error when trying to access the Dashboard:

Or the error may state:

“iat is in the future: 1638464093”

This error occurs when the data and time is out of synch with your pc or laptop, commonly seen following daylight savings changes.

Please update the time on device to the real time for their time zone (so that the minutes do not differ).

Open “Date & Time settings” window and then you can check “Set time automatically” and click on “Sync now” button.

dashboard error login issue dashboard

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