Login to MyDesk
Learn how to reset passwords or get account access
Table of Contents
Login to MyDesk
To login to MyDesk Click here
Common login problems
If your attempt to login in unsuccessful you may have received the following error message:
Error message: “Invalid Username or password”
There are a number of steps you may wish to take to resolve this:
- Make sure you use the correct username, if you can't remember this Let’s get you some help.
- If you need to reset your password, please click here.
- If resetting your password doesn't resolve the issue, please clear your browser cache: Simultaneously press and hold on the Ctrl + Shift+ Delete keys this will open the browser page where you can clear your cache and cookies.
- Close and re-open your browser and attempt to login again.
- If you have not received a password reset email from help@fastmarkets.com, please see - I have not received a welcome email or a password reset email
Further help
Further help
If you have more questions or need further support please look at all the help content available on our Support Hub. If you can't find what you need and want to contact our support teams then Let’s get you some help.